What should an agent do if they receive a request to review an insurance policy?

When an agent receives a request to review an insurance policy, the appropriate action is to examine the policy and disclose all relevant information to the client. This demonstrates the agent's duty to act in the best interest of the client, ensuring they have a clear understanding of their coverage, terms, and any conditions that may apply. By thoroughly reviewing the policy, the agent can identify key aspects, such as coverage limits, exclusions, and pertinent endorsements that may affect the client's decisions.

Moreover, being transparent with the client fosters trust and helps them make informed choices regarding their insurance needs. This responsibility is not just a matter of professional ethics but is also often outlined in regulations governing agent conduct. Agents have a fiduciary duty to their clients which includes providing comprehensive support and clear communication about policy contents and implications.

In this case, taking the time to review the policy aligns with the principles of good practice in the insurance industry, emphasizing the importance of knowledge, transparency, and client engagement in the insurance process.